Last updated 18 June 2021
Who we are
Quantum Living® is a registered trademark of the business operating from Australia by Anna Anderson trading as Quantum Living under the Australian Business Number (ABN) 62759173306. Our website address is: https://www.quantumliving.com.au.
What personal data we collect and why we collect it
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, we may collect and use your personal data to provide you with products and services, and for billing, marketing and communication purposes.
Contact & Sign Up forms
PLEASE NOTE: We are migrating our optin form from Mailchimp to AWeber. Please check this page for the updates in the coming days.
Shopping Cart & Checkout (WooCommerce)
- Products you have viewed (we’ll use this to, for example, show you products you have recently viewed)
- Location, IP address and browser type
- Your cart contents while you’re browsing the site
When you purchase from us, we’ll ask you to provide information including your full name, shipping address, email address and phone number and optional account information like username and password. We’ll use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your full name, billing address, shipping address, email and phone number, which will be used to populate the checkout for future orders.
Embedded content from other websites
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Your personal data collected via the Contact Form is retained for five (5) years. We will store order information which includes your personal data for five (5) years for tax purposes as required by the Australian law.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, tax or security purposes.
How we protect your data
Our site has a multi-level premium security protection by the Wordfence plugin. We do not and will never sell or provide visitor or customer data to marketing companies, research companies or any other entity not lawfully integrated with our site, unless we are obligated to do so by law.
Our contact details
If you have any questions, concerns or feedback please contact us via email to firstname.lastname@example.org or call us (61) 1300 787 204.