Who we are
Quantum Living® is the registered trademark and brand of our business operating from Australia by Anna Anderson (legal entity) under the Australian Business Number (ABN) 62759173306. Our website address is: https://www.quantumliving.com.au.
What personal data we collect and why we collect it
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, we may collect and use your personal data to provide you with products and services, and for billing, marketing and communication purposes.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. The podcast player collects anonymous user data such as the number of downloads / listens per episode and user location for program enhancement purposes.
Contact & Sign Up forms
Shopping Cart & Checkout (WooCommerce)
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your full name, shipping address, email address and phone number and optional account information like username and password. We’ll use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
MailChimp for WooCommerce
Embedded content from other websites
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Your personal data collected via the Contact Form is retained for five (5) years. Your personal data collected via the Shopping Cart is retained indefinitely for taxation and audit purposes. This does not include your financial data.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Our site has a multi-level premium security protection. We do not and never will sell or provide the visitor data to marketing companies, research companies or any other entity not lawfully integrated with our site, unless we are obligated to do so by law.
Our contact details
If you have any questions, concerns or feedback please contact us via email to firstname.lastname@example.org or call us (61) 1300 787 204.