Privacy Policy
Updated May 2023
About us
Quantum Living® is a registered trademark of the business operating from Australia by Anna Anderson trading as Quantum Coaching & Consulting under the Australian Business Number (ABN) 62759173306. Our website address is: https://www.quantumliving.com.au.
What personal data we collect and why we collect it
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, we may collect and use your personal data to provide you with products and services, as well as for billing, marketing and communication purposes.
Contact & Sign Up forms
Your personal details included in the Ninja Contact Form such as your full name, country, email address are collected by us for audit and communication purposes. In addition, your IP address is recorded to support spam prevention. After your inquiry has been submitted, you may request at any time by writing to us that all your personal data be deleted from our system in an understanding that future communication will not be possible. You can read the Ninja's broader Privacy Policy for the website HERE.
Your personal details entered into the Quantum Talk sign-up form are collected by AWeber and added to our mailing list for the distribution of of our Quantum Talk e-newsletter. You can read the AWeber's Privacy Policy HERE.
Cookies
Our website uses cookies to enhance the visitor's experience, provide essential security measures and comply with third-party platforms and plugin requirements. These include: shopping cart cookies and Google Analytics.
Podcast Website
The PODCAST link refers the visitor to the external website hosting our Quantum Living® Podcast at https://www.quantumlivingpodcast.com/
The website host Podpage collects various visitor data depending on their behaviour on the website You can read the Podpage Privacy Policy HERE.
Shopping Cart & Checkout (WooCommerce)
When you visit our site, we use cookies to track:
Products you have viewed (we’ll use this to, for example, show you products you have recently viewed)
- Location, IP address and browser type
- Your cart contents while you’re browsing the site
When you purchase from us, we’ll ask you to provide information including your full name, shipping address, email address and phone number and optional account information like username and password. We’ll use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your full name, billing address, shipping address, email and phone number, which will be used to populate the checkout for future orders.
Payments
We accept payments through the verified and secure Square® merchant facility. When processing payments, some of your data will be passed to Square®, including the information required to process or support the payment, such as the purchase total and billing information. Your credit card details are passed on directly to Square®. We do not see or retain this information. You can read the Square® Privacy Policy HERE
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor visited the other website. These websites may collect certain data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
We share your data with third-party platforms such as Google Analytics and plugins that use cookies necessary for their functionality e.g. the shopping cart. WE WILL NEVER SELL, GIVE OR TRADE YOUR PERSONAL OR BROWSING DATA TO ANYONE FOR MARKETING, RESEARCH OR ANY OTHER PURPOSE - unless we are required to provide your details to authorities by law. Your privacy is our utmost priority.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. Your personal data collected via the Contact Form is retained for five (5) years. We will store order information which includes your personal data for five (5) years for tax purposes as required by the Australian taxation law.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This excludes the data we are obligated to keep for administrative, legal, taxation or security purposes.
How we protect your data
Our site has a multi-level, world-class, premium security protection provided by Wordfence.
Our contact details
If you have any questions, concerns or feedback please contact us via the online form or write to: Anna Anderson, PO BOX 1096, Seaford, VIC 3198, Australia.